S & S Plastics
My decision to use STV was fairly straight forward in that once visiting their facility and therefore getting a true understanding to the lengths that they go to, to refurbish machinery gave us the confidence to go ahead and purchase. The machines look the part and fit in our line of machines. On the one occasion, we had an issue with a machine the problem was rectified without any fuss at all. Knowing the machines have been fully refurbished we have total confidence that we will get many years of service from these machines at a fraction of the price of buying new. Would I use them again? You bet!
We have now purchased 4 machines from STVconnect, we were able to see them running, they were delivered on time and in as good as new condition, the after sales service is second to none, nothing is too much trouble for them.
Advanced Polymer Solutions
After purchasing 15 machines over a 10 year period we still choose them as a preferred supplier of top quality reconditioned moulding machines.
Salamander Jewelry Co. Ltd
We bought a 80T injection molding machine from Richard last year and we are very happy about it, so refurbishment means definitely something to STVconnect!
Karl and Richard have set a new level of customer service and support. As a relatively new start-up company, we needed to acquire kit at the “right” price. We spent more than we intended but they had more than we originally thought we wanted!! Nothing seems to be too much trouble and time was certainly no object. They want to make sure that you get what you need and not what they want to sell you. Richard also spent considerable time with us looking at a particularly challenging requirement. This is still “work in progress” but I believe he has given us a route to solving our problem and we are hoping to carry out a trial on one of his machines. On the strength of our first purchase, we have already made a second and many more will follow.